Retro AI
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Retro AI
Technology That Works For You
Founded by Simon Rice, Retro AI is a Melbourne-based business delivering future-ready tech solutions backed by decades of hands-on experience. From smart home automation and internet connectivity to enterprise cybersecurity and commercial catering equipment repairs, we provide services that combine precision, reliability, and tailored care.
Simon started the business to fill a clear gap in the market: technical support that was not only responsive and knowledgeable but also honest and clear. With over 20 years of experience in electrical, electronics, IT, and telecommunications, he brings a rare level of depth and practical know-how to every job.
Retro AI is built on a foundation of strong customer relationships, ethical service, and deep respect for client needs whether you’re a homeowner, business owner, or commercial client. We’re here to make your technology work harder, smarter, and longer while ensuring you’re supported every step of the way.
Our Services
Complete Technical Support, One Trusted Team
Smart Home Maintenance & Repairs (Faults)
Standard Access (Internet Services)
Enterprise Secure (Cybersecurity)
Commercial Catering Repairs
Retro AI
Need Help With Tech?
Call now for expert support across home or business systems.
Meet Our Team
Meet Simon & the Retro AI Team
The Retro AI team is led by founder and director Simon Rice, a hands-on expert with more than 20 years of experience across electrical, electronics, IT infrastructure, and telecommunications. He brings a unique skill set to every job, allowing Retro AI to support complex systems across residential, commercial, and enterprise-level environments.
Working alongside Simon is a small team of highly skilled technicians and support staff who share a passion for efficiency, integrity, and clear communication. Each team member contributes deep knowledge in their field whether it’s network configuration, smart home integration, or fault diagnostics in commercial settings.
What sets us apart is our team’s ability to work across disciplines. We don’t just send a specialist, we send someone who understands how systems talk to each other and how to fix them when they don’t. That means quicker resolutions, smarter upgrades, and more consistent support from a team that values your time and trust.
Our Clients
Our Partners and Credential
Areas We Service
Servicing Greater Melbourne & Beyond
Retro AI is based in Melbourne and provides services across the greater metro area and surrounding suburbs. We work with homeowners, small businesses, and commercial clients in locations including Mornington Peninsula, Bayside, Inner City and Melbourne CBD, and more. Whether you need smart home repairs, a secure network setup, or commercial equipment maintenance, we’ll come to you on time and fully prepared.
We also offer remote consultations and digital support for certain services, making it easy to get expert help wherever you are. If you’re unsure whether your area is covered, give us a call we’re always happy to assist.
Our Featured Projects
Real Projects Real Results
Your Internet Journey Begins Here
We make every moment count with solutions designed just for you.
Our Process
How We Work With You
Initial Contact
Tell us your issue or project scope.
Site Visit or Remote Assessment
We review your system in person or online.
Solution Delivered
We implement and support your tailored fix.
Our Honest Testimonials
What Our Clients Said
Retro AI really delivers! I’ve used them twice now—once for a smart home installation and once for emergency troubleshooting at my café. Each time, they showed up on time, fully equipped, and got straight to work. Super professional and down-to-earth, and their remote support option is a great bonus. Can’t fault the service.”
Emaley Smith
Simon was quick to respond to my hipages request, happy to provide some general advice over the phone and came out the same day to take a look and fix
Luke Curran
I put out a request on hi pages for someone to fix my washing machine. The advice I was given ensured a technician is coming to assess my machine and my warranty has been extended. Without this advice I would have had to pay for the repairs or a new washing machine. Thank you for your promptness in responding to the request and for your professional advice. I wouldn’t hesitate to use this business in the future 😊🙏
Belinda Holmes
It started several years ago with a complicated project that no one else could fix, and Simon is now looking after all of our electrical/home technology needs on all our properties.
After years of struggling with electricians & trades that would only fix part of the problem (to often reoccur) we now have a fully functioning, cost effective, integrated lovely home and I am very grateful to Simon.
Super reliable and great value for money. He take the time to explain the situation and proposed solution and his invoicing is always detailed and accurate. Simon’s work ethic is faultless which is rare in today’s climate.
I sincerely recommend Simon for just about any project you have, big or small.
There is nothing that this guy cant do!
Charlotte Whittall
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Big News from Retro AI!
We’re not just about switches, circuits, and smart homes anymore…
Retro AI now provides NBN services!
That’s right – your trusted team for electrical work and home automation is now your go-to for fast, reliable NBN internet. Whether you’re setting up a new connection, upgrading your plan, or…
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Smart Homes = Smart Savings!
Thinking about upgrading your home with smart technology? It’s not just about convenience—it can save you big on energy bills while making your home more secure!
Energy Savings in Australia:
Smart thermostats can reduce heating & cooling costs by up to 23%—perfect for Aussie…
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The End-of-Year Countdown is On!
The holiday season is one of the busiest times of the year for everyone—including us at Retro AI Home!
If you’re planning any smart home or electrical work, upgrades, or need assistance before the end-of-year holidays, now’s the time to get in touch!
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Transform Your Home with Smart Automation!
Imagine waking up to blinds that open on their own, lights that adjust to your mood, and a thermostat that
knows your ideal temperature before you even ask.
Welcome to the future of home automation!
Whether you’re looking to:
Save on energy bills,
Enhance your home security,
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